Network Anubhav - A Unified View Of Network Experience
Geospatial and analytical dashboard
View geospatial and analytical view of tests conducted by consumers.
TRAI apps and portals for consumers
Apps for consumers to test network coverage and internet quality, and to rate their calls.
MyCall
Available on Android devices
MyCall lets consumers rate perceived quality of their voice calls. After each call, they can share feedback on call quality on a scale of 1-5 along with other details.
Consumer feedback is aggregated by TRAI and shared with telecom operators.
MySpeed
Available on Android and iOS devices and Web
MySpeed lets consumers test internet speeds and view results by location, technology and operator.
- Test download and upload speeds
- Check internet quality
- See variations across locations, operators and technology
Geospatial and analytical view
MySpeed test results and MyCall ratings, by operator and technology.
- Explore test data by region
- See mobile network and fixed broadband speeds
- View coverage and speed data from Independent Drive Tests conducted by TRAI
TRAI DND: Report spam calls and SMSs
Available on Android and iOS devices, and Web
TRAI Do Not Disturb (DND) allows consumers to report spam calls and messages. Consumers can manage their promotional communication preferences.
- Register Do Not Disturb preferences
- Report Spam
- Track complaints and their resolution
- Check who is calling or sending SMS via Know Your Sender
One ecosystem. Multiple stakeholders.
Consumers
Consumers can report spam, rate their calls, and test network coverage and internet speeds. Aggregated results are available on the Network Anubhav dashboard.
Telecom Service Provider
Telecom service providers can view call quality, coverage and internet test data conducted by consumers and can use this data for network improvement.
Telecom Regulatory Authority of India (TRAI)
TRAI receives anonymized data given by app users which helps in periodic assessment and facilitates improvement in quality.